Privacy Policy
At Wood Hall Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal data you provide when visiting our website or using our services.
1. Information We Collect
We may collect personal data from you in various ways, including:
- Information provided when making a reservation, including your name, email address, phone number, and payment details.
- Data collected during your stay, such as preferences or special requests.
- Information gathered when you sign up for newsletters, promotions, or marketing materials.
- Technical data, such as your IP address, browser type, and pages accessed, through the use of cookies and analytics tools.
2. How We Use Your Information
The personal data we collect is used for:
- Processing reservations and providing services during your stay.
- Managing your account and responding to inquiries.
- Sending promotional materials, special offers, or updates (only if you opt-in).
- Analyzing website traffic and improving our services through data analytics.
- Complying with legal obligations and ensuring the security of our guests and property.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service providers (e.g., payment processors, booking platforms) to facilitate your reservation or stay.
- Legal authorities or government agencies if required by law or in cases of fraud or security concerns.
4. Cookies and Tracking Technologies
Wood Hall Hotel uses cookies to improve your browsing experience. Cookies help us track visitor behavior and gather information about how our website is used. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, your data will be securely deleted or anonymized.
6. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal information.
- Withdraw consent for the processing of your data at any time.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Address: Wood Hall Hotel & Spa
Trip Lane, Linton, Wetherby,
West Yorkshire, LS22 4JA
United Kingdom